About Xtra Mile

Same-day delivery, taken seriously.

Since 2020, London's most demanding businesses have trusted us with the deliveries they can't afford to lose.

Our Story

Some deliveries can be late. Ours can't.

Xtra Mile was built for jobs that don't tolerate failure — the blood sample on its way to a lab, the camera kit due on set at dawn, the part that has to land before a production line stops.

We're London's leading independent same-day courier — a dedicated fleet, GDP-trained drivers, AI-driven dispatch. Every consignment tracked. Every milestone timestamped. Nothing moves without accountability.

Independent. Privately owned, accountable to clients — not shareholders.
Dedicated fleet. Direct point-to-point. No consolidation, no compromise.
Real-time visibility. Live GPS, milestone alerts, full audit trail.
People who care. The same drivers, the same controllers, every day.

A Journey Through Same-Day

From horseback to AI dispatch.

Same-day delivery isn't a new idea — it's been reinvented every generation. Here's the road that brought us to TOM.

Chapter 01

1860's

Pony Express

Same-day urgency, on horseback. Riders staking everything on the next exchange.

Chapter 02

1960's

The Van Era

London's first dedicated same-day fleets. Rubber meets road; the modern courier is born.

Chapter 03

1980's

Radio & Paper Dockets

Controllers on radios, drivers on dockets. Speed dictated by how fast a human could shout.

Chapter 04

1990's

First PCs & Fax

Booking screens replace shouting. Faxes hum overnight. The first taste of digital despatch.

Chapter 05

2000's

Fully Computerised

Driver apps, GPS routing, electronic POD. The whole job, end to end, on a screen.

Chapter 06

2010's

Fully Automated

Algorithms allocate jobs in milliseconds. Controllers shift from gatekeepers to overseers.

Chapter 07 · Now

Today

TOM AI

Our intelligence layer. Live visibility, early anomaly alerts, and the operational picture our controllers act on.

Chapter 08 · Next

Conversational TOM

A conversational interface for every client. Book, check, and update jobs in plain English — TOM understands, our team delivers.

We move what matters most.

From clinical samples to camera kit, runway samples to roof tiles — wherever delay has consequences, we show up.

Medical & Healthcare

Specimens, samples, clinical trial materials — chain-of-custody, zero tolerance for error.

Film & AV Production

Camera kit to set, edits to studio, gear between locations — when call time is fixed, we don't miss it.

Fashion & Retail

Runway samples, lookbook returns, store-to-store transfers — handled with the care the product deserves.

Construction & Trade

Plans, parts, plant components — the deliveries that keep sites moving and crews working.

E-Commerce & Retail

Same-day fulfilment for brands where the customer experience starts at the doorstep.

Time-Critical Business

When a missed window means a stopped line or a lost contract — we move fast and we don't miss.

Standards you can verify.

Trust isn't a claim. It's accreditations, processes and a track record you can audit.

GDP & GMP Trained CouriersEvery driver handling pharmaceuticals or clinical materials is fully accredited.
ISO Certified Medical CourierQuality systems aligned with medical sector standards, end to end.
GDPR CompliantSensitive and personal data handled to the highest legal standard.
Real-Time Audit TrailGPS tracking, milestone timestamps, full chain-of-custody on every job.

Ready when you are

When it has to get there.

Tell us what you're moving. We'll tell you exactly how we'll handle it.

Speak to our team Book a delivery