Same day courier services
in London and across the UK.

Standard same-day courier

Our everyday service and the right choice for most jobs. A courier collects from your address and delivers the same day, anywhere in London or across the UK mainland.

When to use it: documents, parcels and goods that need to arrive today but don't need a vehicle to themselves.

How to book it: enter the collection and delivery addresses on the booking panel, choose a vehicle and pay by card. Standard is selected unless you choose the Direct upgrade.

Direct same-day courier (dedicated vehicle)

Direct is an upgrade you can add to any quote. The courier is despatched as soon as the booking is received and goes straight from collection to delivery, with no other stops on the way and no other customers’ items on board.

When to use it: urgent or high-value items, deadlines such as court filings or tenders, and anything that must not wait while a courier makes other deliveries.

How to book it: get your quote, then tick Upgrade to Direct. The Direct price is shown before you pay and also works with extra stops and Wait & Return.

Multi-stop deliveries: one pickup, several drops

Up to 6 addresses in one booking: your collection plus up to 5 more stops, each a pickup or a drop-off, priced as one job. One courier can collect from two places and deliver to three, for example. The route must end on a drop-off.

• The whole route is priced as one job, shown before you pay.
• Each stop has its own recipient name, phone number and instructions for the courier.
• Need more stops? Call us on 020 3750 2330 and we'll quote the job.

When to use it: delivering to several branches, clinics or customers in one run, or collecting from a supplier on the way.

Wait & Return

The courier waits at the last drop-off and then brings items back to the first pickup address. Use it for documents that need signing and returning, samples going to a lab and back, or equipment swaps.

Add it when booking. Every stop includes up to 10 minutes of waiting, loading and unloading. If a stop goes over 10 minutes, all the time at that stop is charged by the minute (see waiting charges).

Scheduled and pre-booked collections

Choose Now for a courier as soon as possible, or Scheduled to pick a collection time.

• Now bookings: 06:00 to 20:00 Monday to Friday, 07:00 to 19:00 Saturday, Sunday and bank holidays.
• Scheduled collections: any time of day or night, with at least 3 hours' notice, up to 3 days ahead.
• Regular runs (daily, weekly or on set days) are arranged through a business account.

Eight vehicle sizes, from cargo bike to Luton van

Choose the smallest vehicle your items fit in; the booking panel shows the price for every size at once.

A general guide: sizes are approximate and for an empty vehicle, widths allow for wheel arches, and makes and models vary. Not sure which you need? Call Customer Care on 020 3750 2330.

More detail and photos on our vehicles page.

Freight, lorries and specialist deliveries

For loads bigger than a Luton van, we run lorries from 7.5 tonnes up to 44-tonne articulated lorries, in London and UK-wide. Freight is booked through Customer Care on 020 3750 2330 or bookings@xtramilecouriers.co.uk, not online.

• Moffett deliveries: the lorry carries its own truck-mounted forklift, so goods are unloaded safely with no equipment needed on site. Suits building sites, merchants and remote locations.
• HIAB deliveries: a vehicle-mounted crane lifts and places loads where normal unloading isn't practical, such as building materials, machinery and oversized items.
• Temperature controlled: refrigerated vehicles for chilled, frozen and ambient deliveries, such as food, pharmaceuticals and healthcare products.

Book and pay online, no account needed

• Instant price: enter the addresses and every vehicle's price appears in seconds, shown without and with VAT.
• Pay by card: nothing is taken when you book. Your card is saved securely, the price is held on it the working day before the job (straight away for short-notice bookings) and only taken once the job is completed.
• Confirmation and tracking: you get a booking confirmation by email and can follow the job on our tracking page with your booking reference, including digital proof of delivery.
• Checked couriers: all our couriers undergo full DBS (Disclosure & Barring Service) checks and carry GPS tracking devices.
• Cover: card bookings are covered up to £100 per consignment. For more valuable goods, arrange your own insurance or call us about a business account.

Medical and laboratory couriers

Specimens, pathology samples, medicines and medical equipment are handled by Xtra Mile Medical, our dedicated medical courier service. See the medical page for what we carry and how each consignment is handled.

Medical courier services →

Business accounts for regular work

For regular or high-volume deliveries, open a business account: tell us about your typical routes and we'll set up scheduled runs and account pricing. Orders from Shopify, Amazon and eBay can come straight into our operations platform.

Business accounts →

Common questions