Tracking your courier package with Xtra Mile Couriers is simple, fast, and highly efficient. Whether you’re the sender or recipient, knowing where your parcel is gives you peace of mind. Thanks to Xtra Mile Couriers’ powerful online tracking tool, you can stay up to date with your shipment’s status at every stage. This comprehensive guide will show you exactly how to track your package, what the different statuses mean, how to get updates, and what to do if something goes wrong.
Why Tracking Your Package Matters
We live in a fast-paced world where convenience and real-time information are essential. Package tracking isn’t just a luxury—it’s a necessity. When you use Xtra Mile Couriers’ tracking system, you benefit from:
-
Live status updates so you always know where your package is.
-
Transparency from dispatch to delivery.
-
Peace of mind, knowing your items are on the way.
-
Flexibility to plan your day around your delivery.
-
Instant notifications about any delays or issues.
Whether you’re expecting a business-critical delivery or a personal parcel, our tracking system helps you stay informed and in control.
Step-by-Step Guide to Tracking Your Package Online
Tracking your package online with Xtra Mile Couriers takes just a few simple steps.
Step 1: Find Your Tracking Number
Your tracking number is a unique ID that links your package to our tracking system. You’ll receive this number when the parcel is dispatched.
Where to find your tracking number:
-
In the confirmation email from Xtra Mile Couriers.
-
In the SMS sent when your parcel is collected.
-
On the shipping label or invoice.
-
From the sender if you’re receiving the parcel.
Tip: Tracking numbers usually look like XMC123456789. Always double-check for typos.
Step 2: Visit the Official Tracking Page
Now that you have your tracking number:
-
Open your browser and go to Xtra Mile Couriers
-
Alternatively, download the Xtra Mile Couriers for on-the-go access.
Our platform is user-friendly and works perfectly across all devices.
Step 3: Enter Your Tracking Number
On the tracking page:
-
You’ll see a field labelled “Enter Tracking Number”.
-
Type or paste your number exactly as provided.
-
Click or tap the “Track” button.
Once submitted, our system will instantly show your package’s status.
Step 4: Check the Status of Your Shipment
Once your tracking number is processed, you’ll see detailed tracking information, including:
-
Package location in real-time.
-
Current status (e.g., “In Transit,” “Delivered,” “Out for Delivery”).
-
Estimated delivery time and date.
-
Delivery history showing when the parcel moved through hubs.
-
Delivery attempts and notes, such as “No one home”.
These insights help you plan your schedule and anticipate the delivery time.
Step 5: Sign Up for Notifications (Optional)
Want real-time alerts? You can choose to receive automatic updates:
-
SMS alerts when your parcel is out for delivery or delivered.
-
Email notifications for location changes or delays.
-
Push notifications if using the Xtra Mile Couriers mobile app.
This keeps you informed without needing to check manually.
Understanding Common Tracking Statuses
Our tracking tool is detailed and accurate. Here’s what different statuses mean:
-
Processing – We’ve received your order and are preparing the package.
-
Picked Up – A courier has collected your parcel.
-
In Transit – The parcel is on the move between delivery points.
-
At Local Depot – The parcel has arrived at a sorting facility near you.
-
Out for Delivery – A courier is bringing your parcel to the final destination.
-
Delivered – Your package has been handed over.
-
Delivery Attempted – We tried to deliver, but no one was available.
Each status helps you understand exactly where your package is and what’s happening.
Top Features of Xtra Mile Couriers Tracking System
Our system is built to offer more than just location updates. Here are additional features:
-
Interactive Map View: See where your package is on a live map.
-
Delivery Confirmation: Receive proof of delivery, such as name and timestamp.
-
Multi-parcel Tracking: Track multiple shipments with ease.
-
Secure and private: Your tracking details are encrypted and protected.
-
Available 24/7: You can track at any time, day or night.
No matter where your parcel is, you can always check in.
Mobile App Tracking for On-the-Go Updates
The Xtra Mile Couriers mobile app makes tracking even easier. Features include:
-
Instant access to your parcel details.
-
Barcode scanning for quick lookup.
-
Push notifications for real-time updates.
-
Saved tracking numbers for frequent users.
-
Address book integration for repeat deliveries.
Available on iOS and Android, it’s perfect for busy customers.
Common Issues and How to Solve Them
Tracking issues can happen. Here’s how to solve common problems:
Problem: “Invalid Tracking Number”
Solution:
-
Double-check for typos or missing characters.
-
Make sure you’re using a valid Xtra Mile Couriers number.
-
If the issue continues, contact support@xtramilecouriers.com.
Problem: “No Tracking Info Available”
Solution:
-
It may take a few hours for tracking to begin.
-
Wait 24–48 hours before checking again.
-
If it still doesn’t appear, contact our support team.
Problem: “Package Delayed”
Solution:
-
Check the tracking updates for the delay reason.
-
Common causes include weather, traffic, or missed delivery attempts.
-
Use the app to reschedule or request redelivery.
Problem: “Package Lost”
Solution:
-
If your package hasn’t moved for several days, contact us.
-
Provide your tracking number and delivery details.
-
We’ll investigate and resolve the issue quickly.
FAQs – Frequently Asked Questions
Here are some helpful answers to common tracking queries:
Can I track my package without a tracking number?
No, tracking requires the unique number provided at dispatch. If you don’t have it, ask the sender or contact our support team.
How often is tracking information updated?
Tracking is updated in real time at every major step—from collection to delivery. Some delays in updates may occur during peak periods.
What if I missed the delivery?
Your tracking page will show “Delivery Attempted”. You can:
-
Arrange for redelivery through the website or app.
-
Collect the parcel from the local depot (if applicable).
Is there a way to check multiple packages at once?
Yes, on the website, you can enter each tracking number individually. Our business dashboard also supports batch tracking for corporate clients.
Can I use tracking internationally?
Yes, Xtra Mile Couriers partners with global logistics providers. International packages can still be tracked on our platform using the same number.
Contacting Xtra Mile Couriers for Help
If you’re experiencing problems with tracking or delivery, we’re here to assist.
-
Email: support@xtramilecouriers.com
-
Live Chat: Available on our website, Mon–Sat, 9 AM – 6 PM
-
Phone Support: Listed on the website, depending on your location
-
Response Time: Most queries are answered within 24 hours
We aim to solve all issues promptly and keep your delivery on track.
Final Tips for Smooth Parcel Tracking
-
Always save your tracking number immediately after shipping.
-
Bookmark the tracking page for easy access.
-
Use the mobile app for faster notifications.
-
Contact support quickly if something doesn’t seem right.
Reliable tracking helps you plan better, avoid missed deliveries, and enjoy a smoother experience overall.
Track Your Package Now
Don’t leave it to guesswork. With Xtra Mile Couriers’ online tracking tool, you always know where your package is and when it will arrive. Whether it’s an important business parcel or a personal gift, our system ensures full visibility every step of the way.
Contact Us: What is the same‑day courier delivery cost?
Call us: +44 (0)20 3750 2330
Mail Us: info@xtramilecouriers.co.uk
Xtra Mile Couriers: Delivering Excellence Every Time
